Happy, healthy and empowered people are the heart of high-performing organizations
By improving a person’s life and wellbeing, they will be happier, healthier, and ultimately more engaged and productive at work. 
Leading organizations toward a resilient future  
LifeWorks empowers people, organizations and communities in ways that keep them strong today and flexible to meet the challenges of tomorrow.
 As a global leader in total wellbeing, corporate responsibility is integral to everything we do
Our commitment to corporate responsibility is guided by our purpose – improving lives, improving business. 
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A revolutionary new way to deliver mental health care
LifeWorks Total Mental Health delivers on-demand mental health care that responds to today’s challenges.
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LifeWorks supports your people’s mental, physical, financial and social wellbeing to help them be their best and most productive self.
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LifeWorks: a total wellbeing solution that supports, guides, connects and recognizes employees
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Specialized mental health and addiction programs prevent absence, disability and workplace performance issues by guiding employees toward recovery.
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AbilitiCBT combines best-in-class technology with our proven methodology and clinical expertise to help those living with mental health challenges.
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Implement the right solutions for a healthy, productive workforce.
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By taking take a unified approach to all aspects of wellbeing — mental, financial, social and physical — LifeWorks supports and empowers people at the most critical moments in their lives.
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By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world. 
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We value long-term relationships. We treat others the way we want to be treated. We are innovative and entrepreneurial.
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By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world. 
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Seminars that equip your plan members with the insights they need to approach retirement with confidence and allow you to maximize the perceived value of your retirement and savings plans.
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Supported by TELUS Health, LifeWorks’ Mental Health Index™ finds negative workplace culture impacts mental health and leads to three times less productivity than positive environments
LifeWorks, a leading provider of digital and in-person total wellbeing solutions supported by TELUS Health, today released its monthly Mental Health Index™ revealing that four out of 10 (38 per cent) Canadians believe there is a significant difference between the culture their workplace claims to have compared to their reality. Importantly, negative workplace cultures impact mental health and lead to three times less productivity (23 per cent) per year than positive work environments.
The Index found that Canadian workers are experiencing increasing strain with an unfavourable mental health score.
Negative workplace culture is impacting the productivity of Canadian workers
Canadians’ mental health is heavily influenced by realities of workplace culture
Comments from TELUS Health Chief Operating Officer, Michael Dingle
“Workplace culture is the backbone of any organization. It is critical for businesses to do more than simply say they have a positive working environment, they must take action to ensure employees feel supported. Long-term business success is dependent on creating a strong, inclusive culture where all team members can bring their whole selves to work, while feeling supported and appreciated. The data is clear that when organizations prioritize a culture that supports total wellbeing, they will see stronger business results.”
Comments from LifeWorks global leader and senior vice president, research and total wellbeing, Paula Allen
“In prior Mental Health Index reports, we have clearly seen that employees who work for organizations that support employee mental health, have better mental health scores than employees who work for organizations that do not. The support includes the provision and promotion of mental health services, but the current data clearly shows that workplace culture also plays a strong role. The good news is that we have identified nine clear indicators that make a difference and each can be improved with specific actions that start with awareness and leader training.”
The full Canadian LifeWorks Mental Health Index™ report can be found here. This month, the report includes additional insights on work preferences, preference between salary increases and better wellbeing support, frequency of working while unwell and more.
LifeWorks is a wholly owned subsidiary of TELUS now operating as part of TELUS Health as a result of its recent acquisition.
About the Mental Health Index™
The monthly survey by LifeWorks was conducted through an online survey in English and French from August 4 to 12, 2022 with 3,000 respondents in Canada. All respondents reside in Canada and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflect this population. The Mental Health Index™ is published monthly, beginning April 2020. Benchmark data was collected in 2017, 2018, 2019.
The Mental Health Index™, is based on a response scoring system that then turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 to 49 correspond with distress levels, scores between 50 to 79 correspond with strain levels and scores between 80 to 100 correspond with optimal levels of mental health.
About TELUS Health
TELUS Health is a global healthcare company serving people in more than 160 countries delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellness across the full spectrum of primary and preventative care. By leveraging the power of technology to deliver connected solutions and services both in-person and virtually, TELUS Health is improving access to care and revolutionizing the flow of information while facilitating collaboration, efficiency, and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers and people globally, progressing its vision of transforming healthcare and empowering people to live healthier lives.
Our clinical team is composed of renowned and passionate health professionals around the world delivering best-in-class people-centric care to hundreds of thousands of employers, professionals and their families.
For more information, please visit: www.telushealth.com.
ID-CAD, ID-CORP, ID-MH

Media:
Jill Yetman
TELUS Media Relations
jill.yetman@telus.com

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