Happy, healthy and empowered people are the heart of high-performing organizations
By improving a person’s life and wellbeing, they will be happier, healthier, and ultimately more engaged and productive at work. 
Leading organizations toward a resilient future  
LifeWorks empowers people, organizations and communities in ways that keep them strong today and flexible to meet the challenges of tomorrow.
 As a global leader in total wellbeing, corporate responsibility is integral to everything we do
Our commitment to corporate responsibility is guided by our purpose – improving lives, improving business. 
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A revolutionary new way to deliver mental health care
LifeWorks Total Mental Health delivers on-demand mental health care that responds to today’s challenges.
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The wellbeing solution that employees love to use.
LifeWorks supports your people’s mental, physical, financial and social wellbeing to help them be their best and most productive self.
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World-class programs that deliver comprehensive support
LifeWorks: a total wellbeing solution that supports, guides, connects and recognizes employees
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Building resilient teams and sustainable companies
Specialized mental health and addiction programs prevent absence, disability and workplace performance issues by guiding employees toward recovery.
Professional help anytime, anywhere
AbilitiCBT combines best-in-class technology with our proven methodology and clinical expertise to help those living with mental health challenges.
Our priority: ensuring you recover quickly
In the aftermath of an incident, our experts will design an immediate, global response that takes care of your people and your business 
Supporting employee wellbeing during remote work and the return to the workplace
Implement the right solutions for a healthy, productive workforce.
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We empower people by supporting their wellbeing 
By taking take a unified approach to all aspects of wellbeing — mental, financial, social and physical — LifeWorks supports and empowers people at the most critical moments in their lives.
A solution proven to work
Help students manage stress and anxiety, resulting in a meaningful impact on mental health, academic success and retention.
We provide a guided journey for positive wellbeing.
Every individual and organization has different wellbeing needs and expectations. We provide a guided journey to the desired wellbeing outcomes. 
Trust your benefits administration with our advanced technology and 55 years of experience.
We strengthen organizational resiliency 
By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world. 
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Experts who keep learning
We are proud of our depth of expertise and experience in workplace mental health, actuarial and retirement planning, HR and communications strategy, and absence and disability management. 
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Knowledge, behaviour and insights that support security and satisfaction around financial needs.
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Bespoke solutions to improve individual financial wellbeing, while controlling organization cost and risk.
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Our flexible system can be used within any plan design to achieve desired outcomes and promote greater employee financial wellbeing.
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With advanced technology and over 50 years of experience, we will manage your plans for the benefit of both employer and employee.
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Empowering informed decisions 
Leverage LifeWorks legal support and gain a new level of confidence in making the right decisions.  
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Efficiently meet your regulatory needs for funding and accounting valuations, and use our extended insights to improve resiliency and outcomes for your organization and your plan members.
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We blend asset allocation insights and manager research with personal investment beliefs to ensure the right investment manager is in place when designing each portfolio.
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Delegate your investment management to simplify and strengthen your governance and achieve your objectives.
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Working to your objectives and constraints, our expert teams will collaborate to help you control unwanted risks, seize upside potential and reduce unnecessary costs.
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We guide transactions to leave you confident in one of the most important decision plan fiduciaries have to make for the plan – with all stakeholders on the same page and benefit security enhanced.
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Our multidisciplinary team finds innovative methods to safely administer, restructure and wind up plans when sponsors can no longer support them.
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We help companies contain costs, mitigate risks and operate efficiently – while engaging employees and helping them achieve financial wellbeing
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Who we are 
We value long-term relationships. We treat others the way we want to be treated. We are innovative and entrepreneurial.
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We strengthen organizational resiliency 
By supporting the wellbeing of your workforce, LifeWorks delivers results in strategic areas such as engagement, talent retention and productivity. We make your organization stronger and more adaptable for a changing and challenging world. 
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Empowering a future of financial wellness
Seminars that equip your plan members with the insights they need to approach retirement with confidence and allow you to maximize the perceived value of your retirement and savings plans.
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Supported by TELUS Health, LifeWorks’ Mental Health Index™ finds negative workplace culture impacts mental health and leads to three times less productivity than positive environments
LifeWorks, a leading provider of digital and in-person total wellbeing solutions supported by TELUS Health, today released its monthly Mental Health Index™ revealing that four out of 10 (38 per cent) Canadians believe there is a significant difference between the culture their workplace claims to have compared to their reality. Importantly, negative workplace cultures impact mental health and lead to three times less productivity (23 per cent) per year than positive work environments.
The Index found that Canadian workers are experiencing increasing strain with an unfavourable mental health score.
Negative workplace culture is impacting the productivity of Canadian workers
Canadians’ mental health is heavily influenced by realities of workplace culture
Comments from TELUS Health Chief Operating Officer, Michael Dingle
“Workplace culture is the backbone of any organization. It is critical for businesses to do more than simply say they have a positive working environment, they must take action to ensure employees feel supported. Long-term business success is dependent on creating a strong, inclusive culture where all team members can bring their whole selves to work, while feeling supported and appreciated. The data is clear that when organizations prioritize a culture that supports total wellbeing, they will see stronger business results.”
Comments from LifeWorks global leader and senior vice president, research and total wellbeing, Paula Allen
“In prior Mental Health Index reports, we have clearly seen that employees who work for organizations that support employee mental health, have better mental health scores than employees who work for organizations that do not. The support includes the provision and promotion of mental health services, but the current data clearly shows that workplace culture also plays a strong role. The good news is that we have identified nine clear indicators that make a difference and each can be improved with specific actions that start with awareness and leader training.”
The full Canadian LifeWorks Mental Health Index™ report can be found here. This month, the report includes additional insights on work preferences, preference between salary increases and better wellbeing support, frequency of working while unwell and more.
LifeWorks is a wholly owned subsidiary of TELUS now operating as part of TELUS Health as a result of its recent acquisition.
About the Mental Health Index™
The monthly survey by LifeWorks was conducted through an online survey in English and French from August 4 to 12, 2022 with 3,000 respondents in Canada. All respondents reside in Canada and were employed within the last six months. The data has been statistically weighted to ensure the regional and gender composition of the sample reflect this population. The Mental Health Index™ is published monthly, beginning April 2020. Benchmark data was collected in 2017, 2018, 2019.
The Mental Health Index™, is based on a response scoring system that then turns individual responses into point values. Higher point values are associated with better mental health and less mental health risk. Scores between 0 to 49 correspond with distress levels, scores between 50 to 79 correspond with strain levels and scores between 80 to 100 correspond with optimal levels of mental health.
About TELUS Health
TELUS Health is a global healthcare company serving people in more than 160 countries delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellness across the full spectrum of primary and preventative care. By leveraging the power of technology to deliver connected solutions and services both in-person and virtually, TELUS Health is improving access to care and revolutionizing the flow of information while facilitating collaboration, efficiency, and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers and people globally, progressing its vision of transforming healthcare and empowering people to live healthier lives.
Our clinical team is composed of renowned and passionate health professionals around the world delivering best-in-class people-centric care to hundreds of thousands of employers, professionals and their families.
For more information, please visit: www.telushealth.com.

Jill Yetman
TELUS Media Relations


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